You won’t have to run the gauntlet of Google’s notoriously challenging recruitment process to watch the talk that Tony delivered to Google employees at one of Google’s Leading@Google session earlier this week.
As a member of the Delivering Happiness team, I’ve heard this presentation in various forms more than a few times but I always end up watching through the entire thing every time.
John Korioth, a contributor to our Get Inspired series featuring stories on how individuals and entrepreneurs are delivering happiness in their own lives and organizations, quoted the old saying that “When the student is ready, the teacher will appear.”
As a new small business owner, I think that captures part of the reason why for me, the Tony/Zappos/Delivering Happiness story never gets old. As my own business starts to take shape, I become aware of new challenges and things to think about that either haven’t yet occurred to me or that I’ve set aside to “deal with later”. So listening through these simple yet consequential principles at different stages in my business life cycle has been really helpful and thought-provoking. You may think so too, so please enjoy!
{ 1 trackback }
{ 4 comments… read them below or add one }
I agree. I have watched Tony’s different presentations a number of times but I just never get tired of it. It’s almost like those memorable scenes in movies that send out a message. It sticks on you, and you want to just watch it over and over again. Kudos to Tony!
I agree that it is important to be able to connect with your staff on a personal level. You would want to make sure your staff are able to connect with eachother so they can have a great working environment that flows thru to their personal lives. Life is too short not to be happy. And that will shine through to the customers you serve.
Got my copy and I loved it !
Got my copy, read it, loved it …and have been quoting it ever since! Will be following the bus tour as a real fan.